Clean
& Safe

DDI’s Clean & Safe teams work every day to keep Downtown Dallas a vibrant and welcoming place for residents, workers, and visitors alike. Our teams handle litter removal, graffiti cleanup, public safety patrols, and homeless outreach, while also offering visitor assistance.

For DDI Security or Clean Team, call 214.741.1151

Making Downtown a better place
for all

Our commitment to cleanliness and safety enhances the quality of life in Downtown Dallas. Together, we create an inviting atmosphere for residents and visitors alike.

Clean Team

One of the ways DDI works daily to improve the quality of life for everyone in Downtown Dallas is to provide a team of professionals who keep our streets maintained to the highest standard.

Programs

  • Mowing and weed removal
  • Tree planting, pruning, and fertilization
  • Tree well repairs and maintenance
  • High-pressure sidewalk washing
  • Bench and bike rack repair and cleaning
  • Trash container repairs and replacements

993K+

Gallons of Trash Removed

4M+

Square feet of streets power washed

5,626

Instances of graffiti and stickers removed

43,313

Of waste pickup

Public Safety

DDI’s Public Safety Team works every day to improve the quality of life for workers, visitors, and residents alike in order to ensure Downtown remains one of the safest areas in our city.

Programs

  • 45 Security Officers dedicated to Downtown
  • Downtown Dallas See Say App
  • Downtown camera system
  • Ordinance enhancement and enforcement advocacy
  • Public safety equipment

7,209

Off-duty police responses

43,683

Quality of life violations addressed

6,279

See Say app alerts

85,792

Total security reports

Homeless Outreach

DDI’s Homeless Outreach Team works to positively impact the lives of individuals experiencing homelessness through meaningful engagements and referrals.

Programs

  • Homeward Bound: reuniting people with family or support systems by purchasing a bus ticket
  • Dallas PD Partnership: Dallas PD officers assigned to the DDI Outreach Team

5,587

Engagements

413

People assisted with secure housing 
or counseling services

359

Homeward bounds

257

Housed with street-to-home initiative to date

Ambassadors

DDI’s Downtown Ambassadors team exists to help residents, workers, and visitors discover the best restaurants, events, entertainment and more 
in Downtown.

22,000+

Attendees at DDI hosted events

200,000+

Ambassadors engaged over 200,000 event attendees

110,000+

Visitors to Downtown parks each month

250+

Unique signature events hosted every year

See sayapp.

This free app lets you safely and securely communicate with Downtown Security, Homeless Outreach, and Clean Team to anonymously report non-emergency issues.

Learn More

Join our team

For employment opportunities, visit the Join Our Team page for current openings or contact our People Operations Department.

Learn More vo@downtowndallas.com